Greystar and Bilt Partner to Enhance Resident Experience Through America’s Leading Home and Neighborhood Rewards
Charleston, SC – March 11, 2025 – Greystar, a global leader in the investment, development, and management of real estate, today announced a strategic partnership with Bilt, the multifamily industry’s leading payments and resident loyalty platform. This partnership aims to enhance the resident experience across Greystar communities by introducing industry-leading benefits and rewards on rent payments and everyday spending. Bilt’s resident payments and loyalty platform is now live in approximately 900 Greystar communities, with plans for continued growth across its U.S. portfolio.
“Our partnership with Bilt represents a significant evolution in how we reward our residents," said Andrew Livingstone, Chief Operating Officer at Greystar. “This program allows us to go beyond providing quality housing by delivering tangible benefits that enrich the lives of our residents every day. Whether through earning points on rent or enjoying exclusive perks in their neighborhoods, this initiative demonstrates our commitment to creating a truly rewarding living experience. At the same time, these innovations are intended to create long-term value for the property owners we serve, with a goal of growing resident retention, reducing vacancy, and increasing on-time payments.”
Through Bilt, Greystar residents can now earn points on rent payments and access benefits in their neighborhoods. Points can be redeemed for travel with industry-leading airlines and hotels, shopping, future rent payments, and more. The program extends beyond rent to reward everyday spending, with residents earning additional points and exclusive benefits at local restaurants, fitness studios, on Lyft rides, and at Walgreens. On the first of each month, residents can access exclusive experiences like intimate dinners at some of America’s top restaurants, and opportunities to win free rent.
Bilt integrates seamlessly with Greystar's resident apps, ensuring residents can easily manage payments and rewards at any time. With Bilt, residents also gain access to optional free credit reporting for on-time rent payments, allowing them to build their credit history at no cost.
“In today’s competitive rental market, resident satisfaction is directly tied to a community’s success,” said Aaron Glick, Managing Director of Loyalty and Rewards at Greystar. “By embedding Bilt into our best-in-class digital ecosystem, we can further increase satisfaction, create more reasons for our residents to feel valued, and encourage them to continue making Greystar their long-term home.”
David Wyler, Chief Business Officer at Bilt, emphasized the broader impact of the partnership: "We are excited about our relationship with Greystar, a leader in the rental housing industry. This partnership creates unmatched value for residents while also delivering benefits for the property owners Greystar serves and enhancing loyalty across its managed portfolio."
This partnership underscores Greystar’s role as an innovator in the rental housing industry, demonstrating its commitment to delivering exceptional experiences for its residents and value-added performance for its property owners.
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About Greystar
Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates nearly $315 billion of real estate in approximately 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages over 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of over $78 billion of assets under management, including approximately $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business.
About Bilt Rewards Alliance
Bilt is the first residential payments & rewards platform for renters to earn rewards on rent payments and daily neighborhood spend while building a path toward homeownership. The Bilt Rewards Alliance, a network of more than 4.5 million homes across the country that rewards residents on each residential payment, was developed in partnership with some of the nation’s largest residential owners and operators, including: Valiant Residential, Willow Bridge Property Company, AvalonBay, Equity Residential, Related Companies, GID, Starwood, Cushman & Wakefield, Avenue5 Residential, Bozzuto, Camden, Brookfield, Berkshire Residential, ZRS, Invitation Homes, Highmark, Beztak, Nuveen, Trammell Crow, PGIM, and more. Bilt enables its members in millions of units across the country to transform their rent into rewards, while owners and operators benefit from increased resident loyalty and cost savings. For more information on Bilt and the Bilt Rewards Alliance, visit Bilt.com and BiltAlliance.com.
Media Inquiries
Garrett Derderian
Senior Director, Head of External Communications, Americas & APAC, Greystar
garrett.derderian@greystar.com